Privacy Policy

Welcome to Eusa Halal Mart. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, create an account, place an order, or contact us.

By using our website, you agree to this Privacy Policy.

  1. About Us

Eusa Halal Mart is a halal grocery business based in Tokyo, Japan, serving customers through our physical store and online shop.

Business Name: Eusa Halal Mart
Location: 1 Floor, 5-10-11, Ueno, Taito-ku, Tokyo, 110-0005
Email: eusahalalmartonline@gmail.com
Phone: 080-4145-1277

  1. Information We Collect

We may collect the following information:

Information You Provide

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • Account details
  • Order history
  • Customer inquiries or messages

Payment Information

Payments are processed securely through trusted payment providers such as Stripe. We do not store full card details on our servers.

Automatically Collected Data

  • IP address
  • Browser/device type
  • Pages visited
  • Shopping activity
  • Cookies and analytics data
  1. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Arrange delivery
  • Send order updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud or misuse
  • Send promotions (with consent)
  • Comply with legal obligations
  1. Cookies

We may use cookies to:

  • Remember cart contents
  • Keep login sessions active
  • Save preferences
  • Improve website performance
  • Understand visitor behavior

You may disable cookies in your browser, but some features may not work properly.

  1. Sharing Information

We do not sell your personal information.

We may share limited information with:

  • Payment providers
  • Delivery partners
  • Website/technical service providers
  • Professional advisors
  • Authorities when legally required
  1. Data Security

We use reasonable security measures such as encrypted connections, secure payment systems, and restricted access to protect your information.

However, no online system can guarantee complete security.

  1. Data Retention

We keep information only as long as necessary for orders, support, legal obligations, fraud prevention, and business operations.

  1. Your Rights

Subject to applicable laws, you may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion where applicable
  • Unsubscribe from marketing messages

Please contact us for any request.

  1. Third-Party Services

Our website may link to third-party websites or services. We are not responsible for their privacy practices.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page.

  1. Contact Us

Eusa Halal Mart
1 Floor, 5-10-11, Ueno, Taito-ku, Tokyo, 110-0005
Email: eusahalalmartonline@gmail.com
Phone: 080-4145-1277

  1. Governing Law

This Privacy Policy shall be governed by the laws of Japan.

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Store Details

Tower B11, Ground floor(in front of anzara), Plot 43, Road 11, Block F, Banani, Dhaka-1213

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Shop- 231, 2nd floor, Finlay Square. 2no gate. Chittagong