Terms and condititons
Welcome to Eusa Halal Mart. These Terms & Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to these terms.
1. About Us
Eusa Halal Mart is a halal grocery business based in Tokyo, Japan, providing groceries, halal meat, fish, frozen foods, snacks, beverages, household items, and related products through our website and store.
2. Orders
All orders are subject to:
- Product availability
- Successful payment authorization
- Delivery area coverage
- Verification where necessary
We reserve the right to refuse or cancel any order suspected of fraud, misuse, pricing error, or unavailable stock.
3. Pricing & Payments
- All prices are shown in Japanese Yen (JPY) unless stated otherwise.
- Prices may change without prior notice.
- Payment must be completed before order processing.
- We accept approved payment methods available at checkout.
4. Product Information
We aim to ensure product descriptions, pricing, and images are accurate. However:
- Product packaging may change by manufacturers
- Colors/images may vary by screen
- Minor description errors may occasionally occur
If a major error occurs, we may contact you before processing the order.
5. Delivery
- Delivery times are estimated only.
- Delays may occur due to weather, traffic, holidays, or courier issues.
- Customers must provide accurate delivery details.
- Additional charges may apply for re-delivery caused by incorrect information.
6. Cancellations & Refunds
Please refer to our separate Refund, Return & Cancellation Policy for full details.
7. Customer Accounts
If you create an account, you are responsible for:
- Keeping login details secure
- Providing accurate information
- Updating address/contact details
- Activities under your account
8. Acceptable Use
You agree not to:
- Use the website unlawfully
- Attempt fraud or abuse promotions
- Disrupt website operations
- Upload harmful content or software
- Misuse another person’s information
9. Intellectual Property
All website content including logos, text, images, branding, and design belongs to Eusa Halal Mart or respective owners and may not be copied without permission.
10. Limitation of Liability
To the extent permitted by law, we are not liable for indirect losses, delays beyond our control, or interruptions caused by technical or third-party service issues.
11. Changes to Terms
We may update these Terms & Conditions at any time. Updated versions will be posted on this page.
12. Governing Law
These terms shall be governed by the laws of Japan.
13. Contact Us
Eusa Halal Mart
1 Floor, 5-10-11, Ueno, Taito-ku, Tokyo, 110-0005
Email: eusahalalmartonline@gmail.com
Phone: 080-4145-1277
